The Butler AI for Hotels & Short-Term Rentals

The Butler AI is a virtual assistant designed specifically for the hospitality industry. It helps hotels and short-term rental businesses enhance the guest experience, streamline operations, and boost revenue.

Think of The Butler AI as a 24/7 concierge, available to answer guest questions, provide recommendations, and manage requests, all while freeing up staff to focus on what they do best. It also comes with a built-in marketplace, allowing businesses to offer products and services directly to their guests, creating new revenue opportunities.

You need The Butler AI to:

• Enhance the guest experience: Provide 24/7 support, personalized recommendations, and efficient handling of requests. Leading to increased guest satisfaction, higher return rate and ratings.
• Streamline operations: Automate tasks, improve communication, and free up staff time.
• Increase revenue: Boost revenue through the integrated marketplace.
• Gather data-driven insights: Optimize offerings and improve operational efficiency.

The Butler AI has two main types of users:

• Businesses: Specifically hotels and property management companies. They use The Butler AI to streamline operations, improve guest experiences, and create new revenue opportunities through the in-app marketplace.
• Guests: Guests of the hotels and properties that use The Butler AI. They use the guest app to access information about their stay, order services, and communicate with the front desk & property managers.

• Increase revenue per guest: The integrated marketplace allows you to offer and promote products and services directly to your guests. This creates a new revenue stream and encourages guests to spend more during their stay.

• Gain operational efficiency: The Butler AI streamlines many tasks, such as managing arrivals, answering common questions, and handling requests. This frees up your staff to focus on providing exceptional service and building relationships with guests.

• Attract more bookings: Offering a modern and convenient guest experience with AI-powered support can give you a competitive edge and attract more bookings.

The Butler AI provides guests with instant support and access to information through the guest app, enhancing their overall experience. It can answer questions about the property, local area, and amenities, as well as manage arrivals and offer a marketplace for convenient purchases.

Imagine this: You arrive at your booked apartment after a long journey. You’re tired, maybe a bit stressed, and you just want to settle in and relax. But then you realize you don’t know the WiFi password, or where to find extra towels, or how to use the fancy coffee machine.

Instead of digging through emails or calling the front desk or reception, you simply open The Butler AI app. It’s like having a friendly and knowledgeable concierge right in your pocket!

• Guest Arrival Management: The Butler AI can provide guests with directions, detailed parking instructions and enterance information.
• Property information: Guests can ask questions about amenities, timetables, equipment usage, and more.
• Marketplace: The Butler AI features a marketplace where guests can order products and services, such as groceries, spa treatments, or transportation.

1. Sign Up: Create your The Butler AI account on our website
2. Set Up Your Property: Provide details about your property, including amenities, appliances, and local attractions. Add individual units (apartments, rooms, etc.) with detailed information.
3. Customize Your Marketplace: Curate a selection of products and services to offer your guests.Promote local experiences, essential items, and unique offerings.
4. Activate Guest Access: When you receive a booking, add the guest’s information to the admin portal. This will grant them access to The Butler AI guest app.
5. Start Enhancing the Guest Experience: The Butler AI will automatically answer guest questions and fulfill requests. You’ll receive notifications if a question requires your personal attention.

Need Help?

Our team is here to assist you with the onboarding process. Contact us at contact@thebutler.ai

It’s easy! Simply sign up on our website to create your account. You’ll then gain access to our admin platform where you can input all the necessary details about your property and individual units.

The more information, the better! This includes details about amenities (pool, gym, etc.), appliances, property rules, local attractions, and anything else that might be helpful for guests.

Once you’ve provided information about your property, you can easily add individual units (apartments, rooms, etc.) with specific details. When a listing is ready, simply publish it to make it available as knowladge base for the bookings.

For now, you’ll need to manually add your guest’s information (name, booking dates, unit) into the admin portal. This will activate their access to The Butler AI guest app. We’re working on automating this process soon!

Once you’ve booked your stay, you’ll receive an email with a unique link to access The Butler AI app. Just follow these simple steps:

1. Download the app: Click the link in your email to download The Butler AI app on your smartphone.
2. Log in: Use the instructions provided in the email to log in to your personal The Butler AI account.
3. Explore and enjoy! Once you’re logged in, you can start exploring all the features – ask questions, browse the marketplace and discover recommendations.

The Butler AI will automatically answer guest questions based on the information you’ve provided in the knowledge base. The Butler AI answers only if it finds sufficient data in the knowledge base. In case there is no data provided to answer the question, then The Butler AI will answer that it doesn’t know. The guest will have an option to forward a question to you as business representative.

Absolutely! You have full control over the marketplace, allowing you to offer products, services, and promote events that are relevant to your guests and your business.

We’re here to support you! Our team provides onboarding assistance and helpful resources to ensure you get the most out of Butler AI. You can reach us at support@thebutler.ai